Welcome to Pratha Preschool (“we,” “our,” “us”). We are committed to safeguarding the privacy of parents, guardians, and children associated with our preschool. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website https://www.pratha.co.in/ or interact with us.
1. Information We Collect
We may collect the following types of information:
a. Personal Information (Parents/Guardians)
- Name
- Phone number
- Email address
- Residential address
- Any details submitted via admission/enquiry forms
b. Child Information
- Child’s name
- Age / Date of Birth
- Gender
- Medical or special care requirements (if voluntarily provided)
Note: We collect child-related data only with parental/guardian consent and strictly for admission and care purposes.
c. Technical Data
- IP address
- Browser type
- Device information
- Website usage data via cookies
2. How We Use Your Information
We use the collected data to:
- Process admissions and respond to enquiries
- Communicate with parents regarding school updates, events, and notices
- Provide childcare and educational services
- Improve our website and services
- Maintain safety, security, and administrative records
3. Communication & RCS / WhatsApp / SMS Consent
By submitting your contact details on our website or through any enquiry/admission form, you explicitly consent to receive communications from Pratha Preschool via:
- Phone calls
- SMS
- WhatsApp messages
- RCS (Rich Communication Services) messages
These communications may include:
- Admission-related information
- School updates and announcements
- Event notifications
- Reminders and important alerts
You understand and agree that:
- Messages may be sent even if your number is registered under DND (Do Not Disturb), as they are transactional/relationship-based communications.
- You may opt out at any time by contacting us or using unsubscribe/opt-out options where available.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share data only with:
- Authorized school staff
- Trusted service providers (e.g., website hosting, communication platforms)
- Legal or regulatory authorities when required by law
All such parties are obligated to maintain confidentiality and data security.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data from:
- Unauthorized access
- Misuse
- Loss or alteration
However, no online system can be 100% secure, and we encourage users to exercise caution while sharing information online.
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve functionality
You may choose to disable cookies through your browser settings.
7. Children’s Privacy
We are especially committed to protecting children’s privacy.
- We collect child data only from parents/guardians
- We do not knowingly collect data directly from children online
- Child information is used strictly for educational and care-related purposes
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or updates
- Request deletion of your data (subject to legal or operational requirements)
- Withdraw communication consent
To exercise these rights, please contact us using the details below.
9. Data Retention
We retain personal information only as long as necessary for:
- Admission and academic purposes
- Legal and regulatory compliance
- Internal record keeping
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Pratha Preschool
D-Block, Opp. Vyapar Kendra, Palam Vihar, Gurugram, Haryana 122017
Email: principal@pratha.co.in
Phone: 9999937210, 9899791109